Responsible Gaming
Gaming Should Be Entertainment, Not Income
At configurequeenst.co.nz, we believe online pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and set strict limits on both time and spending.
Age Verification
Online gambling in New Zealand is only legal for individuals aged 18 years and over. By accessing our site and participating in online pokies, you confirm that you are of legal age. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the time and money spent
- Gambling to escape stress, anxiety, or emotional problems
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling unable to stop or cut back on gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Needing to gamble with increasing amounts for the same level of excitement
- Friends or family expressing concern about your gambling habits
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Cap the total amount you're willing to lose
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a set period
- Session Limits: Set maximum time limits for individual gaming sessions
- Account Closure: Request permanent closure of your account if needed
We encourage you to use these tools. They are designed to protect your wellbeing.
Support & Help Resources for New Zealand
If you or someone you know is struggling with problem gambling, professional help is available:
New Zealand Organisations:
- Gambling Harm Support Network (GHSN) – Free and confidential support for problem gambling in Aotearoa New Zealand
- Problem Gambling Foundation – Provides counselling, information, and support services across New Zealand. Contact: www.problemgambling.nz
International Organisations:
- GamCare (United Kingdom) – www.gamcare.org.uk – Provides free counselling and support
- GamStop (United Kingdom) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Free counselling and support
- National Council on Problem Gambling (United States) – www.ncpgambling.org – Resources and helpline
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Information and support
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible. If you're struggling with gambling, please contact the Problem Gambling Foundation or another support organisation listed above. These services are confidential, free, and staffed by trained professionals who understand what you're going through.
Remember: Seeking help is a sign of strength, not weakness.